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Frequently Asked Questions

Everything you need to know about transitioning your wholesale business to the digital age with Masdary.

How do I become a registered Masdary merchant?

Simply download the app and upload your commercial license. Our team will verify your account within 24 hours so you can start ordering directly from 250+ brands.

Is there a minimum order requirement for delivery?

Masdary is designed for businesses of all sizes. Minimum orders vary by brand, but our "One-Screen" checkout clearly shows your totals and delivery eligibility in real-time.

How does the Masdary Wallet simplify my payments?

The integrated wallet allows you to maintain a digital balance, track credit limits, and pay for orders instantly without needing physical cash on hand at the moment of delivery.

Are the prices on the app truly "Direct Source" prices?

Yes. We partner directly with manufacturers like Al Hana and Delice to ensure you receive official factory wholesale pricing with no hidden intermediary fees.